eINS.tech

Empowers the industry to change

The digital
era has come

We enable insurers to enter it

A ground-breaking concept

Implemented on the most powerful insurance technology platform in the world

eINS.tech is a specialized, multi-line information system comprising all aspects and directions of the insurance business.
It secures:

  • significant optimization and
  • automation to the greatest extent possible

of all activities and processes.

COMPLETE SOLUTION for Insurance Companies in all Business Lines: P&C, Life, Health

Difference in the Perception

Insurers measure their service level by comparing themselves to other insurers.

Customers evaluate insurance by comparing it to services they receive from digitally native industries.

eINS.tech enables insurers to:

innovate and move faster

get ahead of their competitors by extending their business on the Internet and the Cloud.

Learn more…

The market is extremely dynamic. Good businesses react very quickly. eINS.tech puts its partners in the unique position to enable their customers – insurance companies – to conquer the challenges of this new world.

Whether your customers are one of the biggest insurance companies in the world or

One of the smaller ones aiming to take advantage of the new technologies and grow into a leader in the insurance market

You can help insurers achieve their goals by introducing eINS.tech to them.

Get in contact to learn more about our partner programs.

Or you can first read on…

Thanks to the unique approach to product and process configuration of eINS.tech, insurance companies can:

CREATE, OPERATE, ADJUST AND DELIVER an insurance product in any area – quickly, efficiently and in a flexible manner.

Personal and commercial lines, mass market or specialized products – both existing products and entirely new ones designed to cater to emerging market opportunities can be introduced to the market dynamically in a comprehensive 100% online insurance process.

From a product concept to releasing it online in a month

That’s the power of eINS.tech

eINS.tech supports every single aspect of the insurance business

Moreover…

Custom product definitions

eINS.tech provides a powerful product configurator which ensures that any insurance product can be created and managed much more efficiently. The configuration happens on multiple levels. It encompasses the definition of risks, risk bundles, document templates, tariff calculations, special conditions such as discounts and additions, as well as product-specific rules for the claims process and commission distribution. Most aspects of the insurance product configuration are reusable and can be applied to other products by simply adjusting the relevant parameters.

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Unique Process Configuration

Every process is defined thanks to the unique workflow configurator. As eINS.tech is a platform, once created, the processes are connected to the insurance products, the related, specifically designed interfaces and all other configurable elements, thus enabling a smooth release of an insurance product through all channels and to all participants in the value chain.

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Powerful Interface Configuration

As part of the introduction of an insurance product multiple custom interfaces are configured on the platform to suit the needs of the various participants with different roles in the insurance process and furthermore accommodate the specifics of all distribution channels and media utilized by the insurer.

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Actuarial calculation

Even the most complex actuarial calculations can be implemented thanks to the powerful mechanism on the platform (calculator). Any type of tariff tables can be attached and utilized, making the most common tariff changes as easy as updating a look-up table. External data sources can be used through API calls when applicable.

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Contracts underwriting and management

All underwriting rules applicable to a concrete product or a distribution channel are configurable on the platform. Both automated, straightforward underwriting and interrupted underwriting with explicit checks or authorization done by the insurance back office are possible. Thanks to the platform model the underwriting process can be greatly automated and streamlined significantly for all participants. eINS.tech is an open system, so all participants in the insurance process collaborate in real time on the same platform without any breaks in the process typically caused by a modular architecture. Any data in eINS.tech is always entered only once at the moment of its creation by the process participant who creates or submits it originally. It is then immediately available to all other parties in the value chain who need access and have the necessary permissions.
Thus, contracts, mid-term adjustments and any other type of administrative operation on a contract can be issued or executed by customers in their online profiles, back office employees and of course authorized partners – such as brokers and agents via their permission-based access.

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Billing and receivables processing

eINS.tech takes care of all technical insurance bookkeeping operations and tracks all incoming and outgoing payments through integrations with the e-bankings of the insurance company, thus securing a fully automated payment reconciliation. The system is designed in such a way that any single movement in a financial account triggers the automated creation of all financial entries corresponding with the initial transaction. All participants in the insurance process – employees (financial department), intermediaries and customers, know at all times the status of the relevant to them payments. Thanks to the platform model of eINS.tech all financial operations are naturally connected, influence and interact with all other aspects of the policy lifecycle.

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Claim lifecycle management

The claim process is fully configurable to match the specifics in the insurance company and its products. A great optimization is achieved by the real-time collaboration of multiple involved parties working together on a single claim case from their perspective role through their permission-based profiles. These actors can be the claim adjusters of the company, external service providers, lawyers and other partners, such as medical centers, car repair shops, engineers or art experts (depending on the insurance business line). As eINS.tech is a platform and all information regarding a policy and its policyholder is in one place various additional rules can be added to increase the automation in the claim handling, e.g. automated payouts, automated rejections, automated confirmations of acceptance etc when certain predefined criteria are met.

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Reporting and controlling mechanisms

eINS.tech provides powerful reporting and controlling mechanisms which can utilize any piece of data on the platform to create reports in various formats depending on their purpose. Reports can be further processed on the platform so the outcome does not require any further manual operations. They can be created by processes or ad hoc, can be exported, used as data sources for visualisations, notifications etc.

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Agents and brokers network management

The platform provides powerful and comprehensive mechanisms for the management of intermediary networks to the insurance company, including the ability to set various and complex commission rules.
Every intermediary partner of the insurance company has a specialized, permission-based access on the platform and can issue policies, create mid-term adjustments, as well as submit claim notifications for all products they are entitled to distribute. All of these actions are immediately visible to all other authorized parties and can trigger further automatic processes. Intermediaries can manage their entire portfolios taking full advantage of all the functionalities of the platform, of course depending on their rights. They can create complex organizational structures on the platform and operate their whole business related to the concrete insurer on the system. They can set commission rules for all of the members of their organisation and take advantage of the completely automated process and commission administration. All functionalities are also available to the partners via APIs.
Having all intermediary partners of the insurance company working on one platform that takes care of all aspects of the insurance business, enables the insurance companies to significantly optimize their processes and dramatically cut administrative costs. The intermediary organizations benefit greatly from the streamlined process and huge savings as well.

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Other partners network management

In a modern, digital insurance process there are multiple stakeholders. As eINS.tech is an open system, any participant in the insurance process can have a separate, specialized, access-based profile and interact with the rest of the parties. These partners can vary from medical practitioners, lawyers, external claim adjusters, service providers like car repair shops etc. They can submit or assess claims, submit documents, expert reports, track the status of relevant processes etc.

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Audit system

Each action on eINS.tech can be tracked and saved as all users of the system have their permission based access. What type of information is gathered by the Audit system on the platform and in what detail is a matter of configuration. This powerful audit trail enables the insurer to meet management needs and regulatory requirements as the data can be presented in a report and used to achieve greater transparency as well as an in-depth efficiency analysis. Such reports can then be used to rethink and improve existing practices and business processes.

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Integration mechanisms

All functionalities of the platform are available via APIs thus securing integration with systems that need access to some or all of them, such as systems of partners of the insurance company that are stakeholders in the insurance process. The platform can be integrated with any 3rd-party information system with integration capabilities. eINS.tech has powerful integration mechanisms that can comply to other systems’ preferred formats. Depending on the deployment approach as well as the system landscape in the insurance company and its partners, as well as the country’s regulatory framework, the appropriate integrations are identified during the business analysis. The goal of any integration is the achievement of the highest level of automated and optimized insurance process possible.

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eINS.tech is a comprehensive open system that allows everybody involved in the insurance process to participate:

  • Staff members such as Administrators, Underwriters, Managers, Actuaries, Claim officers, etc.
  • Agents, Brokers, other partners
  • And of course – the Customers

Such level of interactivity results in:

  • Significantly increased workflow effectiveness
  • Reduced cumbersome administrative processes
  • Much better service
  • Avoided delays
  • Huge cost savings
  • Incomparable customer satisfaction

100% Online …

eINS.tech redefines how a modern insurance company operates thanks to its open system and platform approach.

In a fully web-based, cloud-oriented, open information system the data is entered once at the time and place of its creation by the insurance process participant who originates it.

It is then immediately distributed to all relevant process parts and is available to all authorized parties.

To empower insurers in this new model eINS.tech provides powerful mechanisms for the management of all process participants and their authorized actions.

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100% Online Insurance Process is Native for eINS.tech

With eINS.tech insurers can reward their customers with what they want – a simple and transparent process – such as they have come to expect based on their experience with many other industries.

100% Online Insurance Process

eINS.tech empowers insurers to offer everything online, fast and easy:

Real-time quotes:

  • Flexible configurations
  • Special conditions, tariffs etc.
  • For all insurance products

Payments processing:

  • Real-time online payments
  • Via popular payment providers
  • Automated payments reconciliation

Insurance contracts:

  • Real-time online issuing
  • Option for digital signing
  • Easy online management
  • Mid-term adjustments

Customer Online profile:

  • Contract management
  • Seamless claims administration
  • Access on preferred devices
  • Personalized additional offers

With eINS.tech insurers can naturally reach and engage their customers even on social networks.

The approach…

eINS.tech supports various digitalization strategies that suit the needs of different companies.

The platform is designed with flexibility in mind and can be deployed depending on the business case as:

Complete Solution enabling an existing company

As a complete solution which manages the entire business of an existing company. Our implementation partners are provided with guidelines and powerful mechanisms that make even very complex migrations possible. Thus insurance companies that have made the strategic decision to change their existing IT infrastructure can take full advantage of eINS.tech as a complete solution.

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As a complete solution which manages the entire business of an existing company. Our implementation partners are provided with guidelines and powerful mechanisms that make even very complex migrations possible. Thus insurance companies that have made the strategic decision to change their existing IT infrastructure can take full advantage of eINS.tech as a complete solution.

Complete Solution powering a new business

As a complete solution on top of which new brands or businesses are launched. New business lines, projects or daughter companies of larger organizations can fulfill even their boldest visions by launching them onto eINS.tech. The incomparable scalability, flexibility and automation guarantee the solid ground needed for the launch of such bold digitization projects

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As a complete solution on top of which new brands or businesses are launched. New business lines, projects or daughter companies of larger organizations can fulfill even their boldest visions by launching them onto eINS.tech. The incomparable scalability, flexibility and automation guarantee the solid ground needed for the launch of such bold digitization projects

End-to-end customer facing online platform

As the platform managing the online business of an existing insurer. eINS.tech enables existing insurers to launch a 100% online insurance process for their existing and new products without the need to change anything in their existing IT infrastructure. The platform can operate the online business and simply report back to the existing systems in a compliant format.

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As the platform managing the online business of an existing insurer. eINS.tech enables existing insurers to launch a 100% online insurance process for their existing and new products without the need to change anything in their existing IT infrastructure. The platform can operate the online business and simply report back to the existing systems in a compliant format.

Get in contact and we will help you identify the best strategy suited for your insurer customers

eINS.tech is distributed and implemented by our network of renowned partners.

  • If you are a consultancy company and are looking for the right solution which can enable your customers to make the digitalization strategy you set together a reality…
  • If you are a software implementation company looking to strengthen your offering to your insurance company customers or enter the insurance space…
  • If you are a cloud provider looking to make your cloud offering relevant to the insurance industry…
  • Or you are a product or service provider to insurance companies

Then get in touch and learn more about our partner programs.